The time I need to prepare an order for shipping varies. For details, see individual items.
I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 3 days of delivery
Ship items back to me within: 7 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
The most important measurements are bust and waist. Please make sure they are accurate when you place your order. Though we offer exchanges (within 3 days of delivery), you will be responsible for all shipping cost. And sizes are subject to availability. So we strongly recommend providing the most accurate measurements from the beginning to avoid the hassel of exchanging.
- We offer custom-made option for certain styles (it would say so in the description box). Please allow 3-8 weeks for your order to be made and shipped.
- We don't offer alteration services, but we always try our best to make the dress has perfect fit for you. It is your responsibility to provide us with your correct measurements. It is strongly recommended that you have your measurements taken by a professional tailor or seamstress before buying any dress.
- We do not accept refunds or exchanges on custom work because each item is made with your measurements and specifications.
- Slight alterations may be needed since the item will be produced without your presence. You are responsible for all post-production alteration costs.
Retailers, we would love to work with you! Wholesale is available for any styles listed on our shop. Please send us an inquiry message with the following information:
- A photo of the style
- Quantity you need
- Approximate time you need it by
Please allow 1-3 months for wholesale orders to be ready.