✨This set includes: the women ao dai with matching pants.
✨If you order a pre-made size, it is available and shipped within 1-2 business days.
✨We also take custom-made order to your measurements. Processing time for custom-made order is approximately 4-6 WEEKS:
- Orders placed and measurements sent between the 1st - 15th of the month will be ready to ship by the 15th of the following month.
- Orders placed and measurements sent between the 16th - 31st of the month will be ready to ship by the 31st of the following month.
- FOR EXAMPLE:
- If we received your order and measurements between April 1st - April 15th, it will be ready and shipped by May 15th.
- If we received your order and measurements between April 16th - April 30th, it will be ready and shipped by May 31st.
We will send you a message to confirm the processing time of your order. If your needs fall outside of that time frame, a rush order is possible for an extra fee.
📌 Custom Made: a perfect-fitting dress starts with perfect measurements. We strongly encourage you to have your measurements taken by a professional, local tailor who can measure accurately.
📌 Due to nature of custom orders without in-person fittings, you will likely need slight "final fitting" alterations. We suggest you discuss this with your local tailor when you are getting measured.
📌 Actual product color may vary from the images shown. We do our best to ensure that our photos are as true to color as possible. However, due to inconsistencies of various monitors, lighting sources, and dye lot variations, we cannot guarantee that the color you see on your screen accurately portrays the true color of the product. Screen images are intended as a guide only and should not be regarded as absolutely correct.
📌 PRODUCT CARE INSTRUCTION:
-Dry clean or steam clean ONLY to preserve color and shape of product
-Keep with similar colored clothes to prevent staining of lighter-colored clothes
-Please assume there's a possibility of color bleeding in vibrant color products
1-3 business days
I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 3 days of delivery
Ship items back to me within: 7 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
The most important measurements are bust and waist. Please make sure they are accurate when you place your order. Though we offer exchanges (within 3 days of delivery), you will be responsible for all shipping cost. And sizes are subject to availability. So we strongly recommend providing the most accurate measurements from the beginning to avoid the hassel of exchanging.
- We offer custom-made option for certain styles (it would say so in the description box). Please allow 3-8 weeks for your order to be made and shipped.
- We don't offer alteration services, but we always try our best to make the dress has perfect fit for you. It is your responsibility to provide us with your correct measurements. It is strongly recommended that you have your measurements taken by a professional tailor or seamstress before buying any dress.
- We do not accept refunds or exchanges on custom work because each item is made with your measurements and specifications.
- Slight alterations may be needed since the item will be produced without your presence. You are responsible for all post-production alteration costs.
Retailers, we would love to work with you! Wholesale is available for any styles listed on our shop. Please send us an inquiry message with the following information:
- A photo of the style
- Quantity you need
- Approximate time you need it by
Please allow 1-3 months for wholesale orders to be ready.