PROCESSING TIME FOR LUNAR NEW YEAR 2022:
✨Custom Ao Dai: order by January 10th to get it by January 31st
✨Pre-made Ao Dai: order by January 25th to get it by January 31st
This set includes the Ao Dai and/or the headpiece (no pants). Can be worn with dress pants.
Pre-made and available in sizes:
SIZE// CHEST (cm)// WAIST (cm)
44 //82-90 //82-87
46 // 86-95 // 86-91
48 // 92-99 // 92-95
50 // 96-104 // 96-99
52 // 100-107 // 100-103
54 // 104-111 // 104-107
56 // 108-115 // 108-111
58 // 112-120 // 112-115
60 // 116-124 // 116-119
Pre-made hat fits head circumference of 58cm (23in).
A minimum of 5 ao dai + hat is required for custom-made order. Processing time for custom-made order is approximately 4-10 weeks. Orders placed by the end of each month will be ready to ship by the end of the following month. We will send you a message to confirm the processing time of your order. If your needs fall outside of that time frame, a rush order is possible for an extra fee.
PRODUCT CARE INSTRUCTION:
-Dry clean or steam clean ONLY to preserve color and shape of product
-Keep with similar colored clothes to prevent staining of lighter-colored clothes
If you have any questions, please feel free to send us a message!
1-2 business days
I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 3 days of delivery
Ship items back to me within: 7 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
The most important measurements are bust and waist. Please make sure they are accurate when you place your order. Though we offer exchanges (within 3 days of delivery), you will be responsible for all shipping cost which can adds up. And sizes are subject to availability. So we strongly recommend providing the most accurate measurements from the beginning to save your time and money.
- We offer custom-made option for certain styles (it would say so in the description box). Please allow 3-8 weeks for your order to be made and shipped.
- We don't offer alteration services, but we always try our best to make the dress has perfect fit for you. It is your responsibility to provide us with your correct measurements. It is strongly recommended that you have your measurements taken by a professional tailor or seamstress before buying any dress.
- We do not accept refunds or exchanges on custom work because each item is made with your measurements and specifications.
- Slight alterations may be needed since the item will be produced without your presence. You are responsible for all post-production alteration costs.
Retailers, we would love to work with you! Wholesale is available for any styles listed on our shop. Please send us an inquiry message with the following information:
- A photo of the style
- Quantity you need
- Approximate time you need it by
Please allow 1-3 months for wholesale orders to be ready.
Jul 10, 2020
I received a product that is less than perfect. The company is offering an exchange. I will adjust my rating to 5 stars once I receive the exchange.